FAQ
Does it upload my PDFs?
Section titled “Does it upload my PDFs?”No. Decoding, layout, and export run in the on-device sandbox, including offline. The app does not include an ads SDK and does not collect document contents.
Where do I download it?
Section titled “Where do I download it?”Install it from the App Store. There is no separate installer.
Which devices are supported?
Section titled “Which devices are supported?”iPhone and iPad. Minimum system is iOS / iPadOS 17.6.
Can I open password-protected PDFs?
Section titled “Can I open password-protected PDFs?”Yes. After import, enter the password to open and convert the file. If it still fails without a password, check that the PDF opens in the system Files app first.
Can I export print quality?
Section titled “Can I export print quality?”Yes. Resolution can be 72, 108, 144, or 300 DPI. Use 300 DPI for print and detailed charts.
Save to Photos failed?
Section titled “Save to Photos failed?”Go to iOS Settings → PDF2IMG → Photos and allow Add Photos Only or Full Access.
If permissions are already granted, the long image may be too tall (for example dozens of pages at 300 DPI). Drop to 144 DPI or 108 DPI, or export in smaller batches.
Is the app free?
Section titled “Is the app free?”Core features stay free: page selection, full-screen preview, long-image / multi-image export, JPEG / PNG, and print-quality DPI.
PDF2IMG Pro unlocks canvas layout (margin, spacing, crop, background color) and HEIC export. Subscriptions are USD 6.99 / month or USD 69.99 / year, with a 7-day free trial. Cancel in Settings at least 24 hours before the trial ends. Billing is handled by the App Store.
Why can’t older iPhones install it?
Section titled “Why can’t older iPhones install it?”The app requires iOS 17.6 for concurrent rendering. Update the system first.
How do I report a problem?
Section titled “How do I report a problem?”Email pdf2img-support@proton.me with your device model, iOS version, and a screenshot or screen recording.